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MoonPay is not working for me

If you are having an issue with MoonPay and need support, please reach out to MoonPay Customer Support.

 

You should contact MoonPay for all issues, including:

  • MoonPay isn’t available in my region
  • I’m having issues with Identity Check
  • I can’t add my credit card or debit card on MoonPay
  • My card payment or bank transfer was declined
  • My transaction didn’t go through, and MoonPay still charged me
  • Error message when using MoonPay

Updated December 20, 2022 21:59

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