If you are having an issue with MoonPay and need support, please reach out to MoonPay Customer Support.
You should contact MoonPay for all issues, including:
- MoonPay isn’t available in my region
- I’m having issues with Identity Check
- I can’t add my credit card or debit card on MoonPay
- My card payment or bank transfer was declined
- My transaction didn’t go through, and MoonPay still charged me
- Error message when using MoonPay